Rental FAQs
Frequently Asked Questions about Rentals
Do you have Questions? We have got Answers
Tables and chairs are included with the rental. We will set them up in advance based on the configuration you have selected. The event centre has 60 inch round tables with stackable chairs. The program center has 6 foot rectangular tables with padded folding chairs.
Optional Amenities for a fee:
- Portable Bar
- Podium
- Projection Screen and Wireless Sound System
Room capacity is dictated by the configuration of chairs and tables.
Event Centre max capacity ranges between 150 people (with mostly chairs) to 200 people (with no tables and chairs).
Program Centre max capacity ranges between 100 people (with mostly chairs) to 120 people (with no tables or chairs).
Lower Level max capacity is 50 people (mostly chairs) but we recommend only 40 chairs and 10 tables due to space constraints.
Community Boardroom max capacity is 20 people.
Yes, as the applicant and member of the Panorama Hills Residents Association, you must be present during the entire duration of the rental. You will have to complete a Pre and Post walkthrough with a staff member. This means that one of the members listed on the property must be present at the rental.
No decorations may be attached to the ceiling, light fixtures or window blinds. Decorations can be attached to the walls, doors, or windows ONLY with painter’s tape or adhesive putty. No open flame or sparklers are permitted in the facility.
No Confetti, Glitter, party-poppers, sparklers, confetti balloons or any similar decor is not permitted and will result in a $300 charge
No, our catering kitchen is included with the Event centre rental and is for heating and keeping food warm, only.
- Signature on contract
- Full payment
- Damage deposit if applicable
- Proof of insurance, liquor & Socan
- Face Painters
- Bouncy Castles
- Magicians
Yes you can have entertainment but the setup time for vendors has to be included in the rental hours you booked.
Yes! A liquor license needs to be provided and alcohol needs to be served by a Pro-serve Certified member. Liability insurance should also be obtained as you assume the safety and responsibility of your guests. Information needs to be provided to PHRA 1 month in advance.
Host Liquor Liability Insurance can be purchased through Pal Insurance Brokers PalCanada – https://www.palcanada.com/index.php/en-us/event-hosts/party-alcohol-liability. Liquor license through the AGLC – https://aglc.ca/liquor/liquor-licences/applying-licence/liquor-licences-private-special-events. Failure to provide the liquor license and/or the Host Liability Insurance coverage within the above time frame will result in rental cancellation.
No, the setup and clean-up must be included in your booking rental time. You may arrive 10 minutes early to do the walkthrough with our Customer Service Representatives. Durations past your scheduled end time will result in a $50 charge for every 30 minutes.
We do not accept EFT/E-Transfers as payment type. You can pay by Visa, Mastercard, Debit card or Cheque.